{"id":922,"date":"2026-10-07T19:53:22","date_gmt":"2026-10-07T17:53:22","guid":{"rendered":"https:\/\/theolina-location.fr\/conditions-generales-de-location\/"},"modified":"2026-10-23T11:43:45","modified_gmt":"2026-10-23T09:43:45","slug":"conditions-generales-de-location","status":"publish","type":"page","link":"https:\/\/theolina-location.fr\/en\/conditions-generales-de-location\/","title":{"rendered":"Terms and Conditions of Rental"},"content":{"rendered":"

Effective from October 2026. This English translation is provided for information only; in the event of any discrepancy, the French version shall prevail.<\/em><\/p>\n

Article 1 \u2013 Purpose<\/h2>\n

These terms and conditions apply to all bookings of Villa Theolina, 128 avenue du Sidobre, 81100 Castres, France, made on the theolina-location.fr website. They are entered into between THEOLINA, a French property company (soci\u00e9t\u00e9 civile immobili\u00e8re) with a share capital of \u20ac100, SIREN 939 891 495, registered office 15 rue des Pins, 81100 Burlats (hereinafter \u201cthe Owner\u201d), and any person aged 18 or over making a booking (hereinafter \u201cthe Guest\u201d). The rental is a furnished seasonal holiday let (Article 1713 of the French Civil Code); the premises may not be used as a main residence.<\/p>\n

Article 2 \u2013 Booking<\/h2>\n

The booking is confirmed once the deposit has been paid online and these terms and conditions have been accepted by ticking the box provided. A confirmation email sets out the dates, the number of guests and the price. The Guest declares that they are 18 or over and are booking for a leisure stay.<\/p>\n

Article 3 \u2013 Price<\/h2>\n

Prices are shown in euros and include all charges: water, electricity, heating, air conditioning, bed linen and 4 towels per bedroom for all 5 bedrooms, and Wi-Fi. End-of-stay cleaning (\u20ac90) and the tourist tax are added; the tourist tax is due for each adult at the rate in force in Castres and is paid over to the municipality. Extra beds may be added as an option for more than 12 people, at \u20ac15 per bed per night, bed linen included. The price confirmed at the time of booking is final.<\/p>\n

Article 4 \u2013 Payment<\/h2>\n

30% of the total price is paid at the time of booking, by bank card via the secure Stripe platform, as adeposit (\u201carrhes\u201d)<\/strong> (Article L.214-1 of the French Consumer Code). The balance (70%) is paid online no later than 5 days before the arrival date<\/strong>, via the secure payment link emailed to the Guest (or by bank transfer, with the Owner\u2019s prior agreement). For bookings made less than 5 days before arrival, the balance is payable immediately. If the balance is not paid within this period, the Owner may refuse access to the premises and the deposit will be retained.<\/p>\n

Article 5 \u2013 No right of withdrawal<\/h2>\n

In accordance with Article L.221-28 12\u00b0 of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date. Any confirmed booking is therefore final.<\/p>\n

Article 6 \u2013 Cancellation by the Guest<\/h2>\n

Any cancellation must be notified in writing to bienvenue@theolina-location.fr<\/a>. In the event of cancellation, whatever the date, the deposit paid is retained by the Owner. No other sum is due. A shortened stay or late arrival does not give rise to any refund. If the Guest does not arrive on the scheduled day without giving notice, the Owner may make the villa available to others from 12 noon the following day.<\/p>\n

Article 7 \u2013 Cancellation by the Owner<\/h2>\n

If the Owner cancels the booking, except in cases of force majeure, the Owner will refund the Guest twice the amount of the deposit paid, in accordance with Article L.214-1 of the French Consumer Code.<\/p>\n

Article 8 \u2013 Force majeure<\/h2>\n

By way of exception to Articles 6 and 7, the deposit is refunded in full, without any further compensation, if the stay cannot take place for one of the following reasons, occurring after the booking and duly supported by evidence:<\/p>\n